User Guide for E-Invoice Feature

What is E-invoice?

An e-Invoice is a digital record of a transaction between a supplier and a buyer, validated in real time. It includes details like seller and buyer information, item descriptions, prices, taxes, and total amounts, with unique identification for verification. Many countries, including Malaysia, have implemented e-Invoicing as part of their regulatory framework to improve transparency and compliance.

Assist Biz now provides an e-Invoicing feature designed to seamlessly integrate with Malaysia’s GoFT regulations, making it easy for businesses to manage invoices while staying fully compliant.

This guide provides a simple and clear overview of how to use the E-Invoice feature on the Assist platform, ensuring a smooth experience for managing and sending invoices effortlessly.

1. Registration to Use E-Invoice

Follow these steps to register and set up your account for E-invoicing:

1. Navigate to Connections > E-invoice in the ASSIST application.

2. Select your country from Screen. (Note: Currently, we support Singapore and Malaysia only)

3. Enter the necessary details for registration. 

Setup connection required information

•  Singapore

• • Company Name

  • Address

  • Zip code

  • UEN

  • Name and email of the contact person (For Corppass validation)

• Malaysia

  • Company Name

  • Address

  • Zip code

  • State/County

  • Contact phone

  • TIN

  • SST

•  Singapore

• • Company Name

  • Address

  • Zip code

  • UEN

  • Name and email of the contact person (For Corppass validation)

• Malaysia

  • Company Name

  • Address

  • Zip code

  • State/County

  • Contact phone

  • TIN

  • SST

4. Submit your registration form.

5. Our team will verify your information. The setup process may take 1-2 business days.

• For Singapore Users: Once the setup is completed, you will receive an email from InvoiceNow to verify your CorpPass. Please complete this step to unlock the E-invoice feature. 
• For Malaysia users:  Click here to learn more

2. How to Send an E-Invoice

For Accounts Receivables (AR)

To send an invoice as an E-invoice for Account Receivable (AR):

1. Upload Your Invoice

• Upload invoices to Assist either:
  • Directly under Documents, or
  • By sending the invoice via email to your configured Assist email address.

2.Verify Document Classification

• Ensure the document is classified as AR (Accounts Receivable).

ASSIST classifies the document automatically as AR if the supplier information matches your company information (Name and address)

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3. Send as E-Invoice

• Click on Send as E-Invoice. A pop-up window will appear, prompting you to fill in the required details.

Required information to send as E-invoice

All invoices must have, SG and MY have the required info as below:

• Singapore

  • Receiver UEN

  • Line item

    • Tax category (with tax rate)

•  Malaysia

  • Issue Time must be within 72hours

  • Receiver TIN

  • Receiver contact phone

  • Line item:

    • Product classification code

    • Tax category

    • Quantity unit code

All invoices must have, SG and MY have the required info as below:

• Singapore

  • Receiver UEN

  • Line item

    • Tax category (with tax rate)

•  Malaysia

  • Issue Time must be within 72hours

  • Receiver TIN

  • Receiver contact phone

  • Line item:

    • Product classification code

    • Tax category

    • Quantity unit code

4. Review E-Invoice History:

• • Track and review the E-invoice’s submission and status under the E-Invoice Submission History tab.

Status Information for Document Submission

Status	Description
Failed	The document could not be sent
Succeeded	The document was successfully received by the recipient
Cleared	The document has been successfully validated and approved by the government (IRBM) but cannot be delivered automatically to recipient. Possible Reason: Client is Not Registered on MyInvois If your client is not yet registered, MyInvois cannot automatically forward the invoice to them. In this case, you may need to manually send the invoice to your client.

  

For Accounts Payables (AP)

Note: Receiving bills for Malaysia is not available in Beta yet.

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For AP invoices (bills you receive):

1. Receive Bills via E-Invoice Network

• • When bills are received through your E-invoice network, they will be automatically uploaded to the E-Invoices > Bills to Pay folder.

  • Navigate to the Bills to Pay folder to view, track, or process received bills.

2. Send Response to Sender

a. To send the response to the sender, click the button in the top-right corner. The fields include invoice status, the reason for the status, and the action on the invoice.

Watch more about how to start and use E-invoice Feature on Assist!​

https://youtu.be/KgGjKraujww?si=1j016vRI8kA3NYSR