Frequently Asked Questions
Everything you need to know
Why are my documents not sent to ASSIST? (File limitation)
Did you receive documents delivery failed email from ASSIST?
If you have received the Documents delivery failed email from ASSIST, Please check the file limitation indicated below.
Size limit: < 1500 KB
Format: jpg, jpeg, png, pdf
Note: You can send multiple files at once.
if you still facing the delivery failure issue, please do not hesitate to contact ASSIST team at support@assist.biz
What happens if I do not receive a welcome email at sign up?
What should I do if I did not receive Account Activation Email from ASSIST?
Once You have requested for Sign-Up, activation email will be sent to your registered email. Please check your mail box as well as Junk Mail.
Otherwise, Please contact us at Support@assist.biz for us to assist you further!